Please read these terms carefully before using our website or services.
1. Acceptance of Terms
By accessing or using the VelocityMU website (velocitymu.com, hereinafter "the Website"), registering an account, or making any donation, you confirm that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree with any part of these Terms, you must immediately discontinue use of the Website and its services. These Terms constitute a legally binding agreement between you ("User") and VelocityMU ("we," "us," "our") — a privately operated MuOnline gaming community.
2. Service Description
VelocityMU provides a privately operated MuOnline game server environment (Season 21) and associated community website. Our services include but are not limited to access to a free-to-play private MuOnline game server; website features including rankings, character profiles, guild pages, the Player Market, and web shop; a voluntary donation system that rewards WCoins — a non-monetary, non-transferable virtual currency; and community features including guides and events.
VelocityMU is a free fan-operated private server. We are not affiliated with, endorsed by, or connected to Webzen Inc. or the official MuOnline franchise in any way. We reserve the right to modify, suspend, or discontinue any part of the service at any time, with or without notice, for any reason including technical maintenance, security concerns, or shutdown of operations.
3. Eligibility
To use this Website and its services, you must be at least 13 years of age to create an account and play; be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher) to make any donation; have the legal capacity to enter into a binding agreement; and not be prohibited from receiving services under applicable laws. By registering an account, you represent and warrant that you meet all eligibility requirements. Users under 18 may only use the free gameplay features and may not participate in the donation system. Parents and guardians are responsible for supervising minors who use this service and for any charges that may result from their use.
4. Account Registration & Responsibility
When you register an account, you agree to provide accurate, current, and complete information; maintain the security and confidentiality of your username and password; notify us immediately of any unauthorized use of your account; accept full responsibility for all activities under your account; not create multiple accounts to bypass restrictions or bans; and not share your account with other individuals. We are not liable for any loss, damage, or harm resulting from unauthorized access to your account, including loss of virtual items or WCoins, where such loss results from your failure to safeguard your credentials. Accounts are personal and non-transferable. Selling, buying, or trading accounts is prohibited and may result in permanent termination of all associated accounts.
5. Donations & Virtual Currency
All payments made to VelocityMU are voluntary donations. They are not purchases of goods or services in the legal sense. Virtual rewards granted in exchange for donations (such as WCoins) are provided as a gratuitous gesture of appreciation, not as a contractual obligation. By making a donation, you explicitly acknowledge and agree that your payment is a voluntary donation to support the server's operating costs; that WCoins and any virtual rewards are not products or services and have no monetary value; that donations are non-refundable except where required by applicable mandatory consumer protection law; that no legal obligation to deliver or maintain specific virtual rewards exists beyond reasonable efforts; that if the server is shut down, no compensation or refund is owed for unused virtual currency or items; that virtual currency and items cannot be exchanged for real money under any circumstances; and that you must be 18 years of age or older to make a donation.
WCoins exist solely within the VelocityMU ecosystem. They have no cash value, cannot be transferred between users (except through in-game mechanics expressly designed for that purpose), and are not redeemable for any real-world currency or asset.
Chargebacks & Disputes. Initiating a chargeback or payment dispute for a donation without first contacting us to resolve the matter is considered fraudulent misuse. We reserve the right to permanently ban accounts associated with chargebacks and to pursue all available legal remedies.
6. Virtual Economy & In-Game Items
All virtual items, characters, currency, and in-game progress are virtual goods with no real-world monetary value; belong to the VelocityMU service and are licensed to you, not sold to you; may be modified, removed, or reset at our discretion, including in connection with server resets or new seasons; and cannot be traded outside the server for real money (Real Money Trading is prohibited). We do not guarantee any specific outcome in the Player Market or other economy features. Trading losses are the sole responsibility of the user. Transfer limits and other economy restrictions may apply and are subject to change without notice.
7. Prohibited Conduct
You agree not to engage in any of the following: use of third-party software, bots, macros, exploits, or client modifications to gain an unfair advantage; account sharing or multi-accounting to bypass restrictions; harassment or abuse of other players or staff; impersonation of staff, admins, or players; unauthorized access to accounts, systems, or data; automated data scraping of this Website; advertising of other game servers or unrelated commercial services; Real Money Trading; fraud or misrepresentation of your identity; and distribution of malware through our platform. Violations may result in temporary or permanent account suspension, IP/HWID banning, and where applicable, referral to competent law enforcement authorities.
8. Intellectual Property
The VelocityMU website design, logo, custom artwork, code, and original content are the intellectual property of the VelocityMU team. You may not reproduce, distribute, or create derivative works from our original content without prior written consent. MuOnline® is a registered trademark of Webzen Inc. VelocityMU is a fan-operated private server and makes no claim of ownership over the MuOnline intellectual property. Game assets belong to their respective copyright holders. User-submitted content remains the property of the submitting user; by submitting content, you grant us a non-exclusive, royalty-free license to display, reproduce, and distribute it within our services.
9. Disclaimer of Warranties
The Website and all services are provided "as is" and "as available" without any warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement; guarantees of uninterrupted, error-free, or secure operation; guarantees that defects will be corrected; or guarantees that the service will remain available for any specific duration. We do not warrant the accuracy or completeness of any information on the Website, including rankings, character data, drop rates, or server statistics.
10. Limitation of Liability
To the fullest extent permitted by applicable law, VelocityMU, its operators, administrators, and staff shall not be liable for any indirect, incidental, special, consequential, or punitive damages; loss of virtual items, characters, currency, or progress; loss of data or account access; or damages resulting from service interruptions, server resets, shutdown, or unauthorized access to your account. Our total liability to you for any claim shall not exceed the total donations you have made to VelocityMU in the twelve (12) months preceding the claim. Some jurisdictions do not allow certain exclusions; these limitations apply only to the fullest extent permitted by the applicable law of your jurisdiction.
11. Service Termination & Account Suspension
We reserve the right to suspend or permanently terminate any account, at our sole discretion, for any violation of these Terms or for any reason we deem appropriate for the health of the community and service. Upon termination, all virtual items, characters, WCoins, and progress associated with the terminated account are forfeited; no refund of donations is owed; you may appeal a suspension via official support channels. We may shut down the entire service at any time, and will make reasonable efforts to provide at least 30 days' advance notice. No compensation is owed for unused virtual currency or items upon server shutdown.
12. Governing Law & Jurisdiction
These Terms shall be governed by the laws of the jurisdiction in which the operator of VelocityMU is established, without regard to conflict of law principles. Any dispute shall be subject to the exclusive jurisdiction of the competent courts in the operator's jurisdiction. For users in the European Union, your statutory rights under applicable EU consumer protection laws apply only to the extent that these Terms are inconsistent with mandatory EU law. As all payments are voluntary donations for free digital services, the right of withdrawal for digital content services may not apply. Nothing in these Terms limits any rights you may have under the mandatory laws of your own country of residence.
13. Amendments to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date, post a notice on the Website, and where practicable send a notification to your registered email. Your continued use of the Website after any changes constitutes acceptance of the updated Terms.
14. Contact Us
All communication between players and the VelocityMU team is handled through our official Discord server. This includes questions about these Terms, violation reports, ban appeals, and all other legal or administrative inquiries. We will respond to all inquiries within a reasonable timeframe.
By using VelocityMU, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them. · Privacy Policy · Server Rules
