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Inventory, warehouse and reward storage serve different purposes. A reward listed in a delivery interface is not necessarily already in the character's usable bag.
Organize the inventory
Keep frequently used consumables easy to recognize. Separate materials you plan to keep from equipment you intend to sell. Leave contiguous empty space: several isolated empty squares may not fit a large item.
Use the warehouse deliberately
Store long-term materials and spare equipment between hunts. Before switching storage pages or characters, note where important items went. See Velocity multi-warehouse for the local storage feature.
Claim Gremory rewards
Open the Gremory Case through its menu or the standard K shortcut. Inspect the item, storage tab and expiry. Select a reward, confirm receipt and verify that it reached your inventory. If collection fails, make room and check the item again.
Character-specific and account/server-related storage may have different claiming rules. Read the active tab before choosing which character should receive an item. Do not assume every reward can later be moved freely.
Expiry is separate from ownership
Claim rewards before their displayed deadline. An item waiting in reward storage can have an expiry even when you already completed the activity that awarded it. Check this interface after events and before ending a session.
If an item seems missing
Check your bag, warehouse page and relevant reward tabs. Confirm which character earned or claimed it. Review whether it was a currency award rather than an inventory item. Avoid repeating a purchase until you understand where the first result was delivered.
See event rewards and trading.